mi77's commitment to responsible gaming
Entertainment should go hand in hand with peace of mind. mi77 always wants our users to play with enjoyment — not with problems. Learn how to enjoy gaming safely and mindfully.
What is responsible gaming?
Online gaming and betting is essentially a form of entertainment. But like any form of entertainment, it is important to stay within limits. Responsible gaming means playing in a planned way with your own budget and time in mind — where gaming is a small, enjoyable part of life, not a source of problems.
mi77 believes every player has the right to play in a safe environment. That is why we have prepared a set of tools and resources for users in Bangladesh, so anyone can manage their own gaming experience. It is not just about verifying age — we give equal importance to mental health and financial safety.
On this page you will find: age limit rules, how to set deposit limits, time-out and self-exclusion options, and how to recognise signs of problematic gaming. At mi77, you are always in control.
Our protection tools
mi77 provides you with these tools to manage your own gaming experience.
Deposit Limit
Set the maximum amount you want to deposit per day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a set waiting period; decreasing it is instant.
Financial protectionTime-Out
Take a temporary break from 24 hours up to 30 days. During a time-out, you cannot log in to your account and no deposits or betting will be possible. After the break, the decision is yours.
Temporary breakSelf-Exclusion
If you need a longer break, choose self-exclusion. During this period you will not receive any promotional messages from mi77 and your account will be completely inactive.
Long-term protectionView gaming history
You can view your own betting and deposit history at any time. Analyse your patterns and make informed decisions — no information is hidden.
Transparency24/7 Support
For any issue, contact mi77 via live chat or email. Our support team is always ready to assist in Bengali. Email: [email protected]
Direct supportMinor protection
mi77 strictly enforces the 21+ age limit. Age is verified at the time of registration. To protect younger members of your household, you can use parental control software on your device.
Age verificationThe 21+ age limit rule
Only persons aged 21 or above may open an account and play at mi77. This is not a formality — it is our strict policy.
Age is confirmed during account verification. If there is any doubt about the age of an account, mi77 may request additional documents and reserves the right to temporarily suspend the account until verification is complete.
How the gaming deposit limit works
You can easily set a daily, weekly, or monthly deposit limit from your account settings. The minimum deposit at mi77 is ৳100 and this rule applies to every payment method.
Once a limit is lowered, it takes effect immediately. Increasing a limit is subject to a specific cooling-off period — this prevents overspending in a moment of impulse.
- Daily limit: the maximum you will deposit on a given day
- Weekly limit: the upper limit for total deposits over 7 days
- Monthly limit: set your 30-day budget in advance
- Instant application: lowering a limit takes effect immediately
Signs of problematic gaming
Gaming can sometimes become a problem — acknowledging that is the most courageous step. Check yourself against the signs below. If you notice more than one sign in yourself, it is important to take a break and seek help.
- You keep coming back to recover lost money and place larger and larger bets
- You are prioritising gaming over family, friends, or work
- When asked to stop gaming or betting, you feel restless or irritated
- You hide your gaming from loved ones or lie about it
- You are spending money needed for essential expenses on gaming
- Gaming is disrupting your sleep, eating, or daily routine
- You use gaming to relieve stress or anxiety
The time-out feature
Taking a break now and then is a good thing. mi77's time-out feature gives you the opportunity to step away from gaming temporarily.
- 24 hours: a one-day break — to clear your head
- 7 days: a full one-week break
- 30 days: a one-month break, for reassessment
- No login or deposit is possible during the break period
- No promotional messages are sent while you are on a time-out
The self-exclusion process
If you feel you need a longer break, choose self-exclusion. This is an important step and mi77 fully respects this decision.
Your account becomes completely inactive. During the exclusion period, no games can be played, no bets placed, and no deposits made. No bonuses or promotional offers are sent from mi77. If you need support even after the exclusion period ends, please contact our support team.
To activate self-exclusion, contact us directly via live chat or email: [email protected]
Build healthy gaming habits
Playing at mi77 should be an enjoyable experience. Following the tips below will keep gaming fun — not stressful.
Decide how much you will spend per session before you start. When that budget runs out, stop — wait for the next day.
Avoid playing for long stretches at a time. Set a clock or alarm and take a break at the scheduled time.
Gaming involves both wins and losses. Do not try to recover losses immediately after a losing session.
Play only within your means and with spare funds — money whose loss will not affect your daily life.
Need help?
If gaming feels like it is becoming a problem, do not be alone with it. mi77's support team is by your side 24/7 — in Bengali and in English. Seeking help is not a sign of weakness; it is a sign of courage.
Contact mi77 Support
- Live chat: connect directly on the site 24/7
- Email: [email protected]
- Support available in both Bengali and English
Any time of day or night, we are ready
Enjoy mi77 responsibly
Use limits and tools to keep gaming safely — or check the FAQ to learn more